Privacy Policy
At Inkarnation Cartridges Pty Ltd (ABN 29 103 876 731), your privacy is our priority. We comply with the National Privacy Principles to ensure our information handling practices are privacy-friendly. This policy applies to both our physical store and inkarnation.com.au website.
1. Information We Collect
We may collect and store the following personal information:
- Personal Details: Name, address, phone number, email
- Business Details: Company name, ABN, trade referees
- Account Information: Username and password (for inkarnation.com.au)
- Financial Information: Bank account details
- Purchase History: Records of product interests and purchases
- Staff Information: Where applicable
This information is provided voluntarily. Without it, we may not be able to offer you certain services.
2. Accessing Your Information
You have the right to access your personal information. To request access, email info@inkarnation.com.au. A fee may apply for data retrieval.
Order history can be accessed by logging into your account at inkarnation.com.au.
3. How We Use Your Information
We use your information to:
- Process and deliver orders
- Communicate important updates
- Provide marketing promotions (only if you opt-in)
- Enhance user experience and improve our services
We do not sell, rent, or trade your personal data to third parties.
4. Disclosure of Personal Information
We will only disclose your personal data under the following circumstances:
- To authorised representatives/legal advisers (upon request)
- To credit-reporting and fraud-checking agencies
- To credit providers (for credit assessments)
- To professional advisers (accountants, auditors, lawyers)
- To government and regulatory authorities as required by law
5. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.
6. Website Data Collection
When you visit inkarnation.com.au, we may collect non-personal data for statistical purposes:
- Date and time of visit
- Pages accessed
- Browser type and version
- Website usage data
7. Email Communication
We record email addresses when:
- You create an account
- You send us an email
- You subscribe to our marketing emails
Your email will not be shared with third parties. You can unsubscribe anytime via the link in our marketing emails.
8. Cookies
Cookies are used to enhance your experience by:
- Storing shopping cart data
- Remembering previously visited pages
- Improving website navigation
Cookies do not store personal account or order information.
9. Information Security
We take online security seriously. While we do not currently support online purchasing, we ensure:
- Personal data is stored in a secure data centre
- Strict security measures are in place
- Data is never shared with third parties
10. Policy Updates
This policy may be updated to reflect changes in privacy laws. Please refer to inkarnation.com.au for the latest version.
11. Further Information
For more details on Australian privacy laws, visit the Federal Privacy Commissioner’s website.
If you have questions about this policy, contact us at info@inkarnation.com.au.